Significant contributions
Our perspective on corporate social responsibility is built around our whole business operation. We think that a responsible business should make significant contributions to the welfare of people, the economy of the nation, and the knowledge base of society and environment.
Aiming to reach beyond corporate philanthropy, we are sharing our technology and skills, even our network of partners, in the form of voluntary contributions. Yet, at the same time, we are broadening our mind with vistas about hitherto untapped social markets.
With this mental picture, we then embrace our existing markets. Here we are striving to influence members of our value chain-the broadest range of our stakeholders-to sess things not only from a business but also from a social point of view.
We define social responsibility as the impact or interaction we have with society in three distinct areas:
Achieving excellence with true compassion (impact of operations)
The most important impact on society is through direct business operations. Our approach to managing our social responsibilities is based on ensuring corporate social responsibility as part of our business activities and embraces a willingness to learn from our actions and the experience of others.
We are continuosly improving our performance through the implementation of national and international guidelines of business operations including Environmental Rating Performance (PROPER) and ISO standards.
Our business operation is more than creating job opportunities, we develop human capital for the benefit of both company and society.
Building successful synergies for society (impact through the value chain)
A wider indirect impact along the 'value chain' is created from suppliers through trade customers to consumers. We have introduced a code of business principles for suppliers called the Business Partner Code and implement s Supplier Quality Management Programme (SQMP) to encourage our suppliers to improve their capability and performance.
We work in parnership with a wide range of independent distributors to promote entrepreneurship, employment and profitability for local businesses.
Answering community calls (voluntary contributions)
Voluntary contributions made to the community and wider society, often in partnership with non-profit organisations, government agencies, academics and communities, are the visible 'tip of the iceberg' of the much larger impact of business operations. These include sustainable programmes that are implemented professionally under Unilever Indonesia Peduli Foundation. One of the main activities is building the capacity and empowering black soya bean farmers to be Unilever's business partners.
We encourage our employees to share their heart, mind and experience with a wide range of volunteer activities especially with the needy, such as orphans, street children, local villagers, refugees and others.
